Privacy policy

At Alabama Burning, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the information provided to us.

1. Information Collection:

• Personal Information: We may collect personal information, such as name, email address, shipping address, and payment details, when customers place orders or communicate with us through our website or other channels.

• Communication Data: We may collect information from customer communications, such as emails or messages, to effectively address inquiries, provide customer support, or improve our services.

• Website Usage Data: We may collect non-personal information automatically through the use of cookies and similar technologies to enhance the functionality and usability of our website.

2. Use of Information:

• Order Fulfillment: We use customers’ personal information to process orders, provide requested services, and communicate order-related updates, such as shipping notifications.

• Customer Support: We use personal information to address inquiries, resolve issues, and provide assistance to our customers.

• Marketing Communications: With explicit consent, we may send promotional emails or newsletters about our products, promotions, or events. Customers can opt-out of receiving such communications at any time.

• Improvement of Services: We may analyze website usage data to understand customer preferences, improve our website’s functionality, and enhance the overall customer experience.

3. Information Security:

• We implement appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.

• We restrict access to personal information to authorized personnel only and ensure that all third-party service providers adhere to similar privacy and security standards.

4. Information Sharing:

• We do not sell, trade, or rent customers’ personal information to third parties for marketing purposes.

• We may share personal information with trusted third-party service providers who assist us in conducting our business operations, such as payment processing, order fulfillment, or website hosting. These service providers are obligated to protect customers’ personal information and use it solely for the purposes outlined by us.

5. Data Retention:

• We retain customers’ personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Privacy Rights:

• Customers have the right to access, update, or request the deletion of their personal information. They may also request to limit the processing of their data or opt-out of receiving marketing communications.

7. Changes to Privacy Policy:

• We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and customers are encouraged to review this Privacy Policy periodically for updates.

By using our website or providing personal information to us, customers consent to the collection, use, and processing of their information as described in this Privacy Policy. If you have any questions or concerns about our Privacy Policy or data practices, please contact us at [Your Contact Information].

Last Updated: 1/1/2024

Alabama Burning